DIAGNOSTIC & IMAGING SERVICES

Mountain Lakes Medical Center’s radiology services include CT, Ultrasound, X-Ray, and MRI. The experienced and caring screening technologists work together with board certified radiologists to provide a comfortable environment, early detection and in-depth diagnostic images.

If you have any questions about an upcoming procedure, please call us directly at 706-782-0494. Most of our outpatient imaging services are available 7 days a week, 24 hours a day with a physician order. For all imaging services, please call 706-782-0464 to schedule an appointment.

EMERGENCY SERVICES

If you have an accident or illness requiring urgent attention you can take comfort in knowing that your local hospital provides emergency care 24 hours a day, seven days a week.

Mountain Lakes Medical Center’s team of highly trained, skilled and compassionate physicians, nurses, and support staff care for approximately 6,000 patients each year. Care levels range from walk-in urgent care to multi-system trauma to cardiac care and stabilization.

HEALTH INFORMATION MANAGEMENT

Our health information management department manages data and records generated from each patient’s visit to Mountain Lakes Medical Center. The medical information is used to support patient care services, health system reimbursement, and other administrative activities. Our health information management department adheres to stringent standards set by the federal government to ensure that patient-specific information is kept strictly confidential.

To request a copy of your medical record, please call us, 706.782.0405, Monday through Friday between 8 a.m. and 4:30 P.M.

LABORATORY

The Laboratory at Mountain Lakes Medical Center is an accredited full service lab offering comprehensive inpatient and outpatient services. Patient convenience is our goal, that’s why our laboratory is available 24 hours a day.

With most results returning in just 2 hours, your doctor can make a faster diagnosis, getting you back on your feet as soon as possible. Additionally, our lab offers complimentary courier services to local physician offices if desired.

To accommodate patients with limited mobility or infants, MLMC has provided an additional laboratory area situated near the front entrance of the hospital.

Services

• Microbiology

• Clinical Chemistry

• Transfusion Services

• Hematology

• Immunology

• Urinalysis

• Coagulation

Mountain Lakes Medical Center Laboratory is accredited by the CLIA and Medicaid Services, as well as The Georgia Department of Community Health.

For more information on specific testing needs, please contact the Laboratory Department directly at 706.782.0413.

OUTPATIENT TREATMENT CENTER

The Outpatient Treatment Center at Mountain Lakes Medical Center provides both cardiopulmonary diagnostic studies and respiratory care for inpatients and outpatients with known or suspected pulmonary disease or dysfunction.

The Outpatient Treatment Center hours : Monday-Friday from 8am – 5pm and scheduled appointments on weekends and holidays. To schedule an appointment, call 706-782-0464.

OUTPATIENT TREATMENT SERVICES

The Outpatient Treatment Center is staffed by licensed nurses, radiology technologists, and respiratory therapists. Every member of our care team is highly trained and experienced in their area of practice.

Scheduling an appointment is quick and easy, simply call 706.782.0464. Our central scheduling department sets up appointments and ensures that we have everything in place when the patient arrives at the Outpatient Treatment Center.

The Outpatient Treatment Center offers patients and their families access to all hospital guest services including free WiFi. Guest may purchase a cup of coffee, a meal, or a snack in the Internet Cafe and enjoy the internet service on our public computer stations.

To schedule an appointment, please call 706.782.0464. Patient’s orders may be faxed to 866.928.0609. Please call to confirm the fax was received.

OUTPATIENT INFUSION CENTER

The Outpatient Infusion Center at Mountain Lakes Medical Center provides patients who are in need of IV infusions, long-term antibiotics, blood or platelet transfusions, central line care, and dressing changes with a convenient, close-to-home option.

Our facility boasts a dedicated treatment area filled with all the comforts of home, including recliners, televisions, and a kitchen area. Family members are encouraged to accompany patients. We are open 7am to 7pm Monday through Friday, with hours available Saturday and Sunday as needed.

Why spend your time driving to non-local facilities when you can experience excellent healthcare close to home? You have a choice!

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For more information, please call 706-782-0464. We look forward to providing you with exceptional care and service.

PHYSICAL THERAPY

With the addition of Natalie Ellison, DPT, we now offer services 8 hours per day, Monday through Friday. Natalie joins Physical Therapist Jill Henry in providing high quality outpatient physical therapy services to the people of Rabun County.

From fall prevention to post-surgical recovery, the therapists of Mountain Lakes can evaluate and treat any number of conditions. Our precertification specialist will handle all insurance authorizations and scheduling.

Mountain Lakes Medical Center offers physical therapy appointments Monday-Friday from 8AM to 5PM. Most therapy sessions last for one hour. To schedule an appoint, call 706-782-0464.

SHORT TERM INPATIENT REHABILITATION

Imagine that you or a loved one have just had surgery or an extensive illness, and are still having difficulty getting out of bed, getting dressed, or walking by yourself.

The Short Term Inpatient Rehabilitation program, located on the Mountain Lakes Medical Center campus, is an ideal environment for patients to gain functional independence prior to being discharged home. We provide a range of services to help patients transition from surgery or illness to home by providing a personalized care plan.

The Mountain Lakes therapy team has over 40 years of experience assisting in these processes, working closely with each patient to restore and maintain strength, endurance, balance, and the skills necessary for the lifestyle they enjoy. Patients are also provided with ongoing physical therapy care and long-term follow-up – all with quick and convenient access to all of the hospital’s resources, saving them time and money. .

Why choose Mountain Lakes Medical Center?

• On-site Rehab Gym

• More Personalized Care

• Nurse to patient ratio is 1:3

• Average length of stay: 12 days

• 80% of our Swing Bed patients return home

• Pet visits Allowed

Mountain Lakes Medical Center’s Short Term Inpatient Rehabilitation program is covered by Medicare and most private insurance plans. For more information, please call 706-782-0430 or review the brochure attached below.

SOCIAL SERVICES

Facing an injury or illness can be a difficult, stressful experience for patients and their families. Mountain Lakes Medical Center social service professionals offer support to patients and their loved ones and provide information about community resources that are available to help individuals meet their social and emotional needs.

Services Include:

• Discharge planning: helping patients identify and arrange for appropriate services after they leave the hospital

• Facilitating transfer to rehabilitation of skilled nursing facilities

• Arranging for home healthcare

• Referrals for financial support for healthcare services

• Mental health evaluations

• Substance abuse assessments

• Crisis intervention

• Bereavement support and counseling

For financial counseling, please call 706-782-0433. For all other social services, call Susan Fisher at 706-782-0430.

SURGICAL SERVICES

Mountain Lakes Medical Center offers a world-class operating room, fully furnished with innovative surgical equipment. We are proud to offer patients from across the tri-state area the safety, comfort, and convenience of local surgery in a state-of-the-art surgical suite.

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Mountain Lakes Medical Center is recognized as a critical access hospital and one of the leading outpatient centers of its kind. The operating room is fully licensed and accredited by the state of Georgia Community Health and is vital for maintaining access to high-quality health care services in our communities.

Our specially trained surgical staff and diverse team of medical professionals provide patients with a relaxed, comfortable setting that allows them and their family members to enjoy a pleasant experience with us and to achieve the best possible surgical results. We know that having surgery can be a stressful time for family and loved ones and we do our best to ensure all questions are answered and that families are updated during the surgical process.

To schedule an appointment or speak to someone about Mountain Lakes Medical Center Surgical Services, please call 706-782-0464.